Support
Help with accounts, notifications, activities, reports and subscriptions.
Immediate danger
Leave and contact local emergency services. Focus+ support does not provide emergency dispatch or real-time monitoring.
Before contacting support
- Update to the latest Focus+ version.
- Check your iOS or Android settings for Location and Notifications.
- For sign-in, use the same Apple or Google account originally connected.
- For purchases, open the Focus+ subscription screen and choose Restore Purchases.
Account deletion
To request deletion without the app, visit Delete your Focus+ account.
Contact
Email mehmet.sit@sit-technology.com with “Focus+ support,” the app build number, iOS or Android version and a short description. Do not send passwords, SMS codes, payment-card details or sensitive report evidence by email.
Deutsch
Support: Sende eine E-Mail mit „Focus+ Support“, Build-Nummer, iOS-Version und einer kurzen Beschreibung. Bei unmittelbarer Gefahr verlasse den Ort und kontaktiere den örtlichen Notruf.
日本語
サポートには、件名「Focus+ support」、ビルド番号、iOS バージョン、問題の概要を記載してメールしてください。緊急時はその場を離れ、現地の緊急通報先へ連絡してください。
繁體中文
請以「Focus+ support」為主旨，附上版本編號、iOS版本及問題簡述。若有立即危險，請離開現場並聯絡當地緊急服務。